Privacy Policy
Overview
Hillcrest Guest House is strongly
committed to protecting the privacy of its website users and
customers. We have written this privacy policy to outline the
specific information we collect, how we use this information,
and what options you have in sharing this information with us
when you visit our site. Protecting your privacy is a
significant part of our commitment to providing you with a
high quality shopping experience.
Information
Collection and Use
We are the sole owner of the
information collected on this site. We will never sell, share,
or rent this information to others... ever. Hillcrest Guest
House collects information from our users at several different
points on our website.
Order
For a
user who places an order, we request personal information on
the order form used in the shopping cart. Contact (name,
address, email, etc.) and payment information (credit card
number and expiration date) is requested. This information is
used for billing purposes and to fill the customer's order. If
we have trouble processing an order, we will use this
information to contact the customer. Credit card transactions
are processed using our own Internet merchant account and
authorized via a third party payment gateway system. The
payment gateway is an authority in trusted modular payment
solutions and security systems on the
Internet.
Cookies
We will store a
persistent cookie so that you may retrieve the products in
your shopping cart with no need to go through re-choosing all
of them again. However, the cookie will eventually expire if
there is no activity in your cart, e.g. view, add to, etc.,
for a number of days. This website's cookies do not contain
any personally identifiable information. If a user rejects the
cookie, they may still use our site, but the user will
experience limited functionality in some areas of our site.
For example, the user will not be able to process an order
through our shopping checkout
area.
Sharing
We use third party
shipping companies, e.g. mail, UPS, etc. to ship orders, and a
third party credit card payment processing system to bill
users for goods and services. These companies do not retain,
share, store or use personally identifiable information for
any secondary purposes.
Links
This
web site may contain links to other sites. Please be aware
that Hillcrest Guest House is not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy
statements of each and every web site that collects personally
identifiable information. This privacy statement applies
solely to information collected by Hillcrest Guest
House.
Newsletter/Bulletin
If a
user wishes to subscribe to our newsletter and/or update
bulletin, we ask for the user's email address. Please see our
choice and opt-out below.
Security
This website takes every precaution to protect our users'
information. When users submit sensitive information via the
website, your information is protected both online and
off-line.
When our registration/order form asks users
to enter sensitive information (such as credit card number
and/or contact information), that information is encrypted and
is protected with 128 bit encryption software over an SSL
connection. While on a secure page, such as our shopping cart
checkout forms, the lock icon on the bottom of Web browsers
such as Netscape Navigator and Microsoft Internet Explorer is
displayed as locked.
Notification of
Changes
If we decide to change our privacy
policy, we will post those changes on this page so our users
are always aware of what information we collect, how we use
it, and under what circumstances, if any, we disclose it. We
will use information in accordance with the privacy policy
under which the information was collected.
Your
Feedback
At Hillcrest Guest House, your privacy
is extremely important. If you have any questions about the
privacy statement, the practices of this site, or your
dealings with us, please Contact
Us and let us know. Thank you. |